I think this lady went a little over-board make that really over-board after disputing that the cellphone store sold a bogus outdated cellphone to her son. She went to the store to return phone with receipt to get either a new one or money back. When the customer  was told that the store could do nothing for her that's when she went irate! The cellphone store recorded the whole incident. I think this lady thought she was going to be a Youtube star.

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